What this usually means
Tutor LMS quiz option creation can fail because of JavaScript conflicts, REST/AJAX blocking, nonce errors, security plugins, outdated assets or database write problems. The safest fix is to confirm the cause before changing files, plugins, server settings or database values on a live website.
Symptoms to look for
- Quiz options will not save
- Add answer button does nothing
- Nonce does not match error
- Quiz builder freezes
Developer-level causes
When this problem is more than a simple setting, a developer should check logs, file changes, plugin behavior, database state and hosting configuration before applying a fix.
- Admin JavaScript conflict
- REST or AJAX request blocked
- Security plugin nonce/cache conflict
- Database permission or schema issue
Steps to check
- Open browser console and network tools while saving quiz options.
- Check for nonce, REST or admin-ajax failures.
- Temporarily bypass optimization and security rules for wp-admin testing.
- Confirm Tutor LMS and WordPress versions are compatible.
- Review PHP/database logs if options fail to write.
When to ask for help
Ask for technical support if the website is down, revenue is affected, malware is suspected, wp-admin is blocked, checkout is failing, search traffic is at risk or the issue returns after a temporary fix. A specialist can review logs, isolate the cause and repair the site with less risk.
Related service
This guide connects to our Tutor LMS Support Service service for hands-on repair.
FAQ
Can I fix this WordPress problem myself?
You can run the basic checks if you have a verified backup and understand the risk. If the site is down, hacked, taking orders or showing PHP/database errors, developer support is safer.
What access is usually needed?
The safest repair usually needs WordPress admin access plus hosting, SFTP, database or log access depending on the error. If wp-admin is blocked, hosting access may be enough to start.
Which service fixes this issue?
This article is related to Tutor LMS Support Service, which covers diagnosis, repair, testing and a final report.